JOB OPENING: Customer Service Attendant

JOB TITLE: Customer Service Attendant 

QUALIFICATIONS: 

• Aquatics experience preferred

• Prior customer service/group sales experience 

EXPERIENCE:     

• Accounting, safety and problem solving skills

• All areas of customer service knowledge and experience

• Promotion of excellent customer service through communication and action 

PRIMARY DUTIES: 

• Captain of all groups, parties and programs at the park

• Communicating with supervisors

• Issuing wrist bands for height required slides

• Operate public address system and relay messages

• Promotion of good will and excellent service to all patrons

• Responsible for customer service office and duties

• Selling of merchandise and coordinating payments

• Documentation and logging of all incidents involving issuing season passes, including photo taking, filling out documents and handling payments                           

SECONDARY DUTIES: 

• Assist with after hours parties

• Assist in any capacity relating to customer service (café, admissions, etc.) 

• Minor cleaning and maintenance

RESPONSIBLE TO: 

    Seasonal Water Park Manager and Water Park Director